- Saint Kentigern Home
- About Us
- Building Saint Kentigern
- Our Future
- Open Days
- Careers
- College
- Boys' School
- Girls School
- Preschool
- International
- Boarding
- Alumni
- News
International
Complaints Procedure
The Complaints Procedure for International Students at Saint Kentigern College has been developed to support the resolution of student complaints constructively and fairly.
A minor complaint
Talk to your Teacher
A Serious Complaint
Prepare a complaint in writing.
If your concerns are not resolved by the internal grievance procedures, you can contact the New Zealand Qualifications Authority (NZQA), who will process your complaint.
NZQA will be the first point of contact for all complaints about the Code and will investigate complaints about suspected breaches of the Code.
NZQA also has the authority to apply sanctions to schools where breaches are found to have occurred.
Raising a complaint with NZQA will not adversely affect your immigration status.
Follow the link to istudents complaints this website provides full information about the NZQA complaints process and additional about how to make a compliant.